Collaboration

Ping Network Solutions offer a full range of voice, video and collaboration services utilising best in class solutions from Cisco. Our engineers have worked with Cisco voice and collaboration solutions from the earliest releases, so can provide great depth of skills in everything from design, through implementation and on-going support. With the current trend towards more collaborative and flexible working we have the experience help each organisation find and implement the right solutions to achieve their internal and external communication goals.

Key Solutions & Products

Cisco Unified Communications Manager for Voice, Video, Collaborative & mobile Working

Cisco WebEx / WebEx Teams for advanced team working, shared workspaces, messaging, content collaboration, voice and video enabled meetings

Cisco Collaboration Edge for external voice & video communication and business to business collaboration

Cisco Customer Collaboration for multi-stream (voice, video, email, chat &amp social media ) contact centres and help desk operation

Cisco Unified Mobility for seamless internal and external mobile device integration

All available as On-Premise or Hosted Cloud provided solutions

Key Third Party Solutions & Products

Tiger Call Management for call reporting, accounting and billing services

Redbox Call Recording for call recording & work force optimisation

Enghouse Interactive for external Switchboard and Contact Centre solutions

SIP Services for external SIP lines & resilient external call provision and migration from legacy ISDN services

Client examples and case studies of the above technologies