Ping Network Solutions offer a full range of voice, video and collaboration services utilising best in class solutions.
Our engineers have worked with Cisco voice, and collaboration solutions from the earliest releases so can provide great depth of skills in everything from design, through implementation and on-going support.
With the current trend towards more collaborative and flexible working, we have the experience to help each organisation find and implement the right solutions to achieve their internal and external communication goals.
KEY SOLUTIONS & PRODUCTS
Cisco Unified Communications Manager for Voice, Video, Collaborative & mobile Working
Cisco WebEx / WebEx Teams for advanced team working, shared workspaces, messaging, content collaboration, voice and video-enabled meetings
Cisco Collaboration Edge for external voice & video communication and business to business collaboration
Cisco Customer Collaboration for multi-stream (voice, video, email, chat & social media ) contact centres and help desk operations
Cisco Unified Mobility for seamless internal and external mobile device integration
All available as On-Premise or Hosted Cloud provided solutions.
KEY THIRD-PARTY SOLUTIONS & PRODUCTS
Tiger Call Management for call reporting, accounting and billing services
Redbox Call Recording for call recording & workforce optimisation
Enghouse Interactive for external Switchboard and Contact Centre solutions
SIP Services for external SIP lines & resilient external call provision and migration from legacy ISDN services